Article 1: Definition of Personal Information
“Personal information” refers to information about a living individual as stipulated in the Personal Information Protection Act, and includes information that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions.
“History information and characteristic information” among personal information refers to information other than “personal information” defined above, including service usage, purchased products, browsing history of pages and advertisements, search keywords, usage date and time, usage methods, usage environment, postal code, gender, occupation, age, IP address, cookie information, location information, and individual identification information of devices.
Article 2: Methods of Obtaining Personal Information
In this service, when users register for use, we may ask for personal information such as name, date of birth, address, telephone number, email address, credit card number, etc. Additionally, we may obtain transaction records containing users’ personal information, including information on services used, products purchased, browsing history of pages and advertisements, search keywords, usage date and time, usage methods, usage environment (including communication status of the terminal device used via mobile terminals, various settings information used for usage), IP address, cookie information, location information, and individual identification information of devices, from our partners (including information providers, advertisers, and ad distribution partners, etc.).
In this service, we may obtain history information and characteristic information such as service usage, software usage, purchased products, browsing history of pages and advertisements, search keywords, usage date and time, usage methods, usage environment (including communication status of the terminal device used via mobile terminals, various settings information used for usage), IP address, cookie information, location information, and individual identification information of devices when users use our services or browse pages provided by us or our partners.
Article 3: Purpose of Obtaining and Using Personal Information
In this service, personal information is obtained and used for the following purposes:
To allow customers to view and modify their own registration information and usage status, and to display information such as registration information, services used, purchased products, and related fees.
To send notifications to customers, send products, and contact customers as necessary, using contact information such as name, address, and email address.
To verify the identity of the individual, using information such as name, date of birth, address, telephone number, and credit card number.
For billing purposes, using information such as purchased product names and quantities, types and durations of services used, number of times used, billing amounts, names, addresses, and credit card numbers.
To display registered information on input screens and to transfer information to other services based on customer instructions for ease of data entry.
To refuse the use of the service by customers who violate the terms of service or who attempt to use the service for fraudulent or unfair purposes, using information to identify individuals such as usage patterns, names, and addresses.
To respond to inquiries from customers, using necessary information such as inquiry content and billing information, as well as information on customer service usage, contact information, etc.
Article 4: Management of Personal Information
We will take necessary measures to ensure the accuracy and security of personal information, such as maintaining and managing security systems, and thoroughly educating employees, to prevent unauthorized access, loss, damage, alteration, leakage, etc. of personal information, and will implement appropriate security measures to ensure strict management of personal information.
Article 5: Disclosure of Personal Information
If a customer requests disclosure of personal information, we will promptly disclose it only to the customer. However, if disclosure falls under any of the following cases, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify the customer promptly:
When there is a risk of harming the life, body, property, or other rights or interests of the customer or a third party.
When there is a significant hindrance to the proper implementation of our business.
When it would violate laws or regulations.
Despite the provisions of the preceding paragraph, personal information other than history information and characteristic information will generally not be disclosed.
Article 6: Provision of Personal Information to Third Parties
We will appropriately manage personal information provided by customers and will not provide it to third parties without the prior consent of the customer, except in cases where it falls under the provisions of laws and regulations.
Article 7: Security Measures for Personal Information
We take thorough security measures to ensure the accuracy and security of personal information, including constant information gathering on personal information protection and implementation of the latest security measures.
Article 8: Correction and Deletion of Personal Information
If a customer’s personal information held by us is incorrect, the customer may request correction or deletion of the personal information through the procedure established by us.
If we determine that it is necessary to respond to a customer’s request for correction or deletion, we will promptly correct or delete the personal information based on the request and notify the customer accordingly.
Article 9: Suspension of Use of Personal Information, etc.
If a customer requests suspension of use or deletion of personal information due to reasons such as handling of personal information beyond the scope of the purpose of use or acquisition by fraudulent means, we will promptly conduct necessary investigations based on the results and suspend use or delete the personal information accordingly, and notify the customer of the results. However, if it is costly to suspend use or deletion of personal information, or if it is difficult to do so, alternative measures will be taken.
Article 10: Compliance with Laws and Regulations and Changes to the Privacy Policy
We will comply with Japanese laws and regulations and other norms applicable to personal information held.
The contents of the Privacy Policy may be changed without notifying users.
Unless otherwise specified by this service, the revised Privacy Policy will take effect when posted on this website.
Article 11: Personal Information Management Officer
Tomo Hayase
Uphills Co., Ltd.
Article 12: Contact Information
For inquiries regarding the Privacy Policy and the handling of personal information in this service, please contact the following:
Up Hills Co.,Ltd
Address: 650-0011 7-15-17-203, Shimoyamate-dori, Chuo-ku, Kobe, Hyogo Prefecture, Japan
TEL: 080-3825-0284
E-MAIL: uphills.co.ltd@gmail.com